A2P Desk

Reference

Twilio Trust Hub Policy SIDs: US Customer Profile and A2P Trust Product

When you create a Customer Profile or Trust Product via the Trust Hub API, you reference a Policy SID that tells Twilio which validation rules apply.

Current US policy SIDs

  • US Customer Profile (Starter, direct customers): RN13dc4be8861a10924a79c35eaa4d812c
  • US A2P Messaging Trust Product (Local, type Business): RNb0d4771c2c98518d916a3d4cd70a8f8b

Why these matter

Twilio occasionally publishes new policy revisions. If you're seeing fresh evaluation failures on a previously-approved profile, the policy may have been updated.

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